城市轨道交通运营与服务管理(英文版)

Contents Chapter 1 Overview / 1 1.1 Emergence and Development of Urban Rail Transit / 1 1.2 Types of Urban Rail Transit / 6 1.3 Characteristics of Urban Rail Transit System / 11 Chapter 2 Components of Urban Rail Transit System / 16 2.1 Overview / 16 2.2 Lines / 16 2.3 Stations / 23 2.4 Vehicles and Vehicle Depot / 31 2.5 Power Supply System / 35 2.6 Communication and Signal System / 38 2.7 Automatic Train Control System / 40 2.8 Environmental Control and Water Supply and Drainage System / 49 Chapter 3 Passenger Demand and Service Design / 52 3.1 Passenger Demand / 52 3.2 Service Design / 63 Chapter 4 Development of Operation Plan / 81 4.1 Preparation Process of Operation Plan / 81 4.2 Preparation of Train Operation Plan / 84 4.3 Vehicle Plan Preparation / 89 4.4 Compilation of Train Operation Diagram / 92 4.5 Crew Scheduling Plan Compilation / 103 Chapter 5 Train Operation Organization and Dispatch Command / 112 5.1 Overview / 112 5.2 Train Operation Organization Under Normal Circumstances / 119 5.3 Train Operation Organization Under Abnormal Circumstances / 1 5.4 Operation Organization of Rescue Trains and Engineering Vehicles / 121 Chapter 6 Station Management and Passenger Flow Organization / 125 6.1 Overview of Station Management / 125 6.2 Station Train Operation Organization / 129 6.3 Station Passenger Flow Organization / 134 6.4 Station Construction and Maintenance Organization / 144 Chapter 7 Ticket Management / 147 7.1 Ticket System and Ticket Types / 147 7.2 Fare Determination / 149 7.3 Fare Settlement Management / 156 Chapter 8 Operation Safety Management / 162 8.1 Overview / 162 8.2 Urban Rail Transit Operation Risk Management / 167 8.3 Urban Rail Transit Operation Hen Danger Management / 172 8.4 Urban Rail Transit Operation Accident Management / 175 8.5 Urban Rail Transit Operation Safety Emergency Management / 176 Chapter 9 Service Quality Management / 180 9.1 Overview / 180 9.2 Urban Rail Transit Service Quality Management Mode / 183 9.3 Urban Rail Transit Service Quality Evaluation Attributes / 188 9.4 Investigation and Improvement of URT Passenger Perceived Quality / 195 Reference / 9