商务英语读写教程

Unit 1 Business Arrangement Documents 1
Module 1 Corporation Publicity 3
Module 2 Marketing Plans 12
Module 3 New Product Launch 21
Module 4 After-sales Service 30 Unit 2 Business Affairs 41
Module 1 Memos 43
Module 2 Minutes 52
Module 3 Business Meetings 61
Module 4 Business Reports 69 Unit 3 Business Corresponding Documents 79
Module 1 Inquiries and Replies 81
Module 2 Payment 89
Module 3 Orders and Contracts 98
Module 4 Complaints and Adjustment 108 Unit 4 Business Operation 115
Module 1 Market Research 117
Module 2 Product and Sales Analysis 127
Module 3 Quality Analysis and Control 136
Module 4 Feasibility Studies 144