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旅游实用英语

旅游实用英语

1星价 ¥29.9 (6.0折)
2星价¥29.9 定价¥49.8
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  • ISBN:9787568043762
  • 装帧:平装-胶订
  • 册数:暂无
  • 重量:暂无
  • 开本:16开
  • 页数:暂无
  • 出版时间:2021-07-03
  • 条形码:9787568043762 ; 978-7-5680-4376-2

本书特色

本教材即可作为高职高专旅游类专业的专用教材,也可作为旅游服务人员的学习用书饥饿旅游企业的培训用书。

内容简介

通过解构地陪导游涉外旅游服务流程、分析岗位能力要求,确定本书的内容框架由14个任务模块构成,内容涵盖涉外导游服务的主要工作程序。全书14个模块分别为Unit 1 An overview of Tourism Industry、Unit 2 Task Reception 、Unit 3 Immigration and Customers、Unit 4 Meeting Guest、Unit 5 At the hotel、Unit 6 Talking about the itinerary、Unit 7 At the Restaurant、Unit 8 Tourist Transportation、Unit 9 Visiting Scenic Spots、Unit 10 Shopping in Tourism、Unit 11 Health and Recreation Center、Unit 12 Handling Emergency、
Unit 13 Dealing with Complaints、Unit 14 Seeing off Guests。

目录

Task 2Answering tourists’ queries/5

Module 2Receiving TasksTask 1Familiar with the plan/18
Task 2Reconfirm the arrangement/23
Task 3Preparations for meeting a tour group/27

Module 3Immigration and CustomsTask 1Check in at the airport/34
Task 2Go through the immigration/36
Task 3Go through the customs/39

Module 4Meeting GuestsTask 1Meet the tour group/44
Task 2Meet a FIT guest/48

Module 5On the Way to the HotelTask 1Extending a welcome speech/60
Task 2Adjusting to the time difference/62
Task 3Guiding on the Way/64
Task 4Warm reminding/71

Module 6At the HotelTask 1Checking in/82
Task 2Introducing Hotel Facilities/86
Task 3Wakeup Call/90
Module 7Talking about the ItineraryTask 1Discussing the Itinerary/98
Task 2Handling Changes in the Itinerary/102

Module 8At the RestaurantTask 1Booking Tables/112
Task 2Dining at a Chinese Restaurant/114
Task 3Dining at a Western restaurant/117
Task 4Tasting Local Food/120

Module 9Visiting Scenic SpotsTask 1City Sightseeing/128
Task 2Cultural Landscape/131
Task 3Natural Landscape/134

Module 10TransportationTask 1Public Transportation/144
Task 2Rent a Car/146

Module 11Shopping in TourismTask 1Souvenirs/154
Task 2Arts and Crafts/157
Task 3Tea/160

Module 12Recreational ProgramTask 1Health Activities/168
Task 2Watch Shows/170
Task 3Pubs and Bars/172
Task 4Traditional Chinese Entertainment/175

Module 13Seeing off GuestsTask 1Checking Out/186
Task 2Extending a Farewell Speech/190
Task 3Departure Procedure/193

Keys for Reference/200
References/251
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作者简介

叶宏(1969.9—),女,汉族,湖南浏阳人,中共党员,博士,教授,湖南外贸职业学院旅游学院院长,国际旅游专业群带头人。主持、省级职教重点项目5项,主持省厅级科研项目7项,发表学术论文40余篇,出版专著3部,主编国家规划教材10部,获国家实用新型专利1项。荣获湖南省教学竞赛一等奖2项、二等奖1项、三等奖2项,2016年7月被评为湖南省教育系统优秀共产党员。

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