旅游新概念英语听说教程-1-含光盘

part 1  english for hospitality
　workshop one  english for front office
  lesson 1    room reservation 
  lesson 2    excuse me, did you say a single room? 
  lesson 3   the bellman ( i ) 
  lesson 4    calling a taxi for the guest 
  lesson 5   the bellman ( ii ) 
  lesson 6   the bellman (iii) 
  lesson 7   checking in ( i ) 
  lesson 8    how will you be paying? 
  lesson 9    checking in ( ii )
  lesson 10  checking in a tour group 
  lesson 11   checking out 
  lesson 12   how would you like to pay? 
  lesson 13  foreign currency exchange