商务谈判英语即学即用-(含光盘)

unit 1 telephone conversation for an appointment电话预约
unit 2 business reception商务接待
unit 3 visit and introduction参观和介绍
unit 4 the negotiation process谈判过程
unit 5 inquiry,offer,counter-offer and counter counter-offer询盘、报盘、还盘和返还盘
unit 6 0rder订购
unit 7 0n price价格
unit 8 0n commission佣金
unit 9 0n terms ofpayment付款条件
unit 10 0n packing包装
unit 11 0n shipment装运
unit 12 0n commoditylnspection and insurance商检和保险
unit 13 0n contract合同
unit 14 handling complaints or claims解决投诉和索赔
unit 15 agency代理