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- ISBN:9787305152399
- 装帧:一般胶版纸
- 册数:暂无
- 重量:暂无
- 开本:16开
- 页数:143
- 出版时间:2015-07-01
- 条形码:9787305152399 ; 978-7-305-15239-9
本书特色
本书共10个单元,包括中餐服务、西餐服务、房间服务、宴会服务、销售部门、娱乐中心、购物、投诉处理等内容。每单元由听力、词汇与结构、阅读、翻译、写作五个部分组成。
内容简介
《21世纪立体化高职高专规划教材·财经系列:酒店英语1》是在对高职院校及行业、企业进行充分调研的基础上,根据高职高专酒店管理专业教学计划的要求,以培养学生的职业综合素质和英语交际能力为目标编写而成的。内容的编排根据客人入住星级酒店的整个流程来展开,共分为前厅部、客房部、餐饮部、康乐部等五个教学模块,包括酒店预订、登记入住、客房服务、中西餐服务、投诉处理等20个教学情境。本教材遵循语言学习规律,以任务为引领,把学习内容与工作任务有机结合起来,充分体现出职业性、实用性和时代性的特点。本教材可作为高等职业院校、高等专科院校、成人高等院校酒店管理和旅游管理专业学生的学习用书,也可作为酒店员工的自学和培训用书。
目录
unit 1 reservation
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 2 checking in
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 3 bell service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 4 operator service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 5 business service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 6 business service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 7 complaints settlement
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 8 laundry service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 9 turn—down service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 10 maintenance service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
appendix
references
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 2 checking in
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 3 bell service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 4 operator service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 5 business service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 6 business service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 7 complaints settlement
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 8 laundry service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 9 turn—down service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
unit 10 maintenance service
section a warming—up
section b listening
section c speaking
section d reading
section e competence development
section f tips
appendix
references
展开全部
作者简介
率华娟,济宁职业技术学院,副教授、硕士。刘俊华,济宁职业技术学院,副教授、硕士,有专著一部。刘俊华,济宁职业技术学院,副教授、硕士。
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