高等职业教育“十三五”规划教材铁路客运服务英语

Chapter One Stations
Project One Ticketing
Project Two Security, Ticket and ID Check
Project Three Departures Hall
Project Four Information Service
Project Five Ticket Gates
Project Six Luggage Deposit and Consignment
Project Seven Train Connections and Arrivals

Chapter Two Onboard
Project Eight Service on the Platform
Project Nine Welcome Onboard
Project Ten Safety Onboard
Project Eleven Facilities on High-Speed Trains
Project Twelve Onboard Ticketing and Travel Information
Project Thirteen Dining Car Service
Project Fourteen Special Care Passenger Service
Project Fifteen Emergency and Special Situations

Appendix Appendix I Translation of Dialogues