出境旅游领队英语(第2版)

Part 1 Preparation before Departure行前知识储备 Main Job Responsibilities 领队工作职责 Unit 01 Numbers 数字 Unit 02 Units 单位 Unit 03 Time, Dates, Days, Months and Years时间、日期、星期、月份和年份 Unit 04 Directions 方向/方位 Unit 05 Weather and Temperatures 天气与温度 Unit 06 Continents and the World's Hot Tourist Destinations and Cities大洲与世界主要旅游目的地和城市 Unit 07 Passports and Visas 护照与签证 Unit 08 Currencies and Exchange Rates 货币及兑换汇率 Unit 09 Telephone Calls 打电话 Unit 10 Emails 电子邮件 Part 2 At the Airport在机场 Main Job Responsibilities 领队工作职责 Technical Terms 专业词汇储备 Unit 11 Check-in at the Airport 机场登机手续办理 1. At the Information Desk在信息服务台 2. At the Check-in Desk 在值机办票柜台 3. Transit过境 4. Transfer转机 5. Airport Announcements 机场广播 6. Shopping at the Airport机场购物 Unit 12 Immigration and Emigration 办理出入境手续 1. Immigration/Passport Check查验入境证照/护照 2. Luggage Claim提取行李 3. Customs Clearance通过海关 4. Security Check安检 5. Emigration Formalities出境手续 6. Tax Refund退税 Unit 13 Handling Special Situations 特殊情况处理 1. Delayed Flights航班延误 2. Missing the Connecting Flight错过中转航班 3. Flight Standby办理候补座位 4. Lost Luggage行李遗失 5. Damaged Luggage行李损坏 6. Lost Boarding Pass登机牌丢失 Appendix 附录 1. Examples of Boarding Passes登机牌示例 2. Codes of World's Major Airlines世界主要国家和地区航空公司代码 3. Airport Signs机场指示牌 4. Examples of Arrival and Departure Cards出入境卡示例 5. Examples of Application Forms for Visa on Arrival落地签证申请表示例 6. Examples of Customs Declaration Forms海关申报单示例 7. Examples of Tax Refund Forms退税单示例 8. Some Learning Resources and Materials一些学习资料和资源 …… Part 3 On the Plane在飞机上 Part 4 At the Hotel在酒店 Part 5 At the Restaurant and Bar在餐厅和酒吧 Part 6 Free Day Activities and Emergency Handling自由活动和突发事件处理 后记