物流英语(第4版)

Unit 1Introduction to Logistics
Section 1Theme Warmingup Text 1What Is Logistics Dialogue 1Introduction to Logistics Company Section 2Elevating Vision Text 2Activities in Logistics System Dialogue 2Visiting a Logistics Company Section 3Relevant Knowledge Unit 2Customer Service Section 1Theme Warmingup Text 1What Is Customer Service Dialogue 1Delay of Delivering Section 2Elevating Vision Text 2How to Improve Customer Service Level Dialogue 2 Making a Complaint Section 3Relevant Knowledge Unit 3Warehousing Section 1Theme Warmingup Text 1Warehouse Operation Dialogue 1Visiting a Warehouse Section 2Elevating Vision Text 2Inventory Management Dialogue 2How Much Should I Order Section 3Relevant Knowledge Unit 4Transportation and Distribution Section 1Theme Warmingup Text 1Transportation Mode Dialogue 1Negotiating About the Transportation Conditions Section 2Elevating Vision Text 2Distribution Management Dialogue 2Partial Shipment and Transshipment Section 3Relevant Knowledge Unit 5Packaging Section 1Theme Warmingup Text 1Introduction of Packaging Dialogue 1Packing of Silk Stockings Section 2Elevating Vision Text 2Functions of Packaging Dialogue 2The Packaging of Beer Section 3Relevant Knowledge Unit 6International Logistics Section 1Theme Warmingup Text 1Containerization Dialogue 1Talking About the Unloading Port Section 2Elevating Vision Text 2Main Logistics Documents Dialogue 2Change the Port of Destination Section 3Relevant Knowledge Unit 7Purchasing Section 1Theme Warmingup Text 1Purchasing Dialogue 1What Is Purchasing Section 2Elevating Vision Text 2Purchasing Process Dialogue 2Ordering Equipment Section 3Relevant Knowledge Unit 8The Third Party Logistics Section 1Theme Warmingup Text 1The Nature of the Third Party Logistics Dialogue 1Searching the 3PL Companies Section 2Elevating Vision Text 23PL in China Dialogue 2Evaluating 3PL Companies Section 3Relevant Knowledge Unit 9Supply Chain Management Section 1Theme Warmingup Text 1Supply Chain Management Dialogue 1Developing a Supply Chain Section 2Elevating Vision Text 2Developing Trends in Supply Chain Management Dialogue 2The Possibility of Creating a Supply Chain Section 3Relevant Knowledge Unit 10Logistics Information Management Section 1Theme Warmingup Text 1The Role of Information Management Dialogue 1Difference Between Legacy System and Present
System Section 2Elevating Vision Text 2PicktoLight Basics Dialogue 2Introduction to Supply Chain Management
Information System Section 3Relevant Knowledge Unit 11Account Settlement Section 1Theme Warmingup Text 1What Is Payment Dialogue 1Bargaining for Agent Payment Section 2Elevating Vision Text 2Letter of Credit Dialogue 2Bargaining on Freight Rate Section 3Relevant Knowledge Unit 12Claim and Settlement Section 1Theme Warmingup Text 1What Is Claim and Settlement Dialogue 1Serving Skill for Complaining Customers Section 2Elevating Vision Text 2Force Majeure Dialogue 2Refuse a Claim Section 3Relevant Knowledge
Reference 本书配套资源