赖世雄职场口语从头学

Chapter 1 求职
　　Unit 1 描述理想职业 Describing Your Ideal Career / 4
　　Unit 2 履历表与求职信 Résumé and Cover Letter / 8
　　Unit 3 安排面试 Scheduling Interviews / 12
　　Unit 4 准备面试 Interview Preparation / 16
　　Chapter 2 面试
　　Unit 1 自我介绍 Introducing Yourself / 24
　　Unit 2 学术经验 Academic Activities / 28
　　Unit 3 工作经验 Work Experience / 32
　　Unit 4 个人优势 Personal Strengths / 37
　　Unit 5 应征职位的原因 Reasons for Applying for a Position / 41
　　Unit 6 工作期待以及职业规划 Job Expectations and Career Plans / 45
　　Unit 7 职场环境适应 Adapting to the Workplace / 49
　　Unit 8 常见面试问题 Frequently Asked Interview Questions / 53
　　Chapter 3 电话技巧
　　Unit 1 电话前准备 Preparing a Phone Call / 60
　　Unit 2 拨打与接听 Making and Receiving Calls / 64
　　Unit 3 电话留言 Taking and Leaving Messages / 68
　　Unit 4 电话询问 Making Inquiries / 72
　　Unit 5 下订单 Placing an Order / 76
　　Unit 6 投诉、道歉与解决办法 Complaints, Apologies, and Solutions / 80
　　Chapter 4 安排会议
　　Unit 1 邀请与回应 Requesting Attendance and Responding / 88
　　Unit 2 变更会议时间 Rescheduling Arrangements / 92
　　Unit 3 谢绝参加 Declining a Request for Attendance / 96
　　Chapter 5 出差
　　Unit 1 出差、诀窍与乘机规范 Business Travel, Tips, and Flight
　　Regulations / 104
　　Unit 2 出差规划 Travel Arrangements / 108
　　Unit 3 确认行程 Confirming Itineraries / 112
　　Unit 4 入关与抵达 Check-in and Arrivals / 116
　　Chapter 6 社交
　　Unit 1 迎宾与自我介绍 Welcoming Guests and Introductions / 124
　　Unit 2 闲聊 Small Talk / 129
　　Unit 3 休闲爱好 Leisure and Interests / 134
　　Unit 4 邀请致词 An Invitation to Speak / 138
　　Unit 5 结束美好的一晚 Calling It a Night / 142
　　Unit 6 表达感谢 Expressing Gratitude / 146
　　Chapter 7 举办会议
　　Unit 1 开始会议 Starting / 154
　　Unit 2 表达意见 Expressing Opinions / 158
　　Unit 3 赞成与反对 Agreeing and Disagreeing / 162
　　Unit 4 提出、接受与拒绝建议 Making, Accepting and Rejecting Suggestions / 167
　　Unit 5 厘清说话内容 Clarifying What Was Said / 171
　　Unit 6 保持不偏题 Staying on Track / 176
　　Unit 7 决议与结束 Making Decisions and Winding Up / 180
　　Unit 8 电话会议 Teleconferencing / 184
　　Chapter 8 简报
　　Unit 1 准备简报 Preparing a Presentation / 192
　　Unit 2 发表简报 Making a Presentation / 196
　　Unit 3 描述趋势与图表 Describing Trends and Graphics / 200
　　Chapter 9 谈判
　　Unit 1 准备谈判 Preparing to Negotiate / 208
　　Unit 2 谈判 Negotiating / 212
　　Unit 3 处理谈判破裂与结束交易 Handling Breakdowns and Closing the Deal / 216
　　Chapter 10 人力资源
　　Unit 1 升迁与加薪 Promotions and Pay Raises / 224
　　Unit 2 请假与加班 Taking Leave and Working Overtime / 229
　　Unit 3 调部门与外派 Transferring to an Overseas Branch / 234
　　Unit 4 资遣与裁员 Laying Off and Cutting Back / 239
　　Unit 5 辞职与退休 Resigning and Retiring / 244