酒店英语会话

Unit One Room Reservation 客房预订
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Two Counter Service 前台接待
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Three Concierge Service 礼宾服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Four Regular Service in Guest Rooms 客房常规服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Five Personalized Housekeeping Service 客房个性化服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Six Making Reservations and Seating Guests in the Restaurant 餐厅预订与餐桌引座
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Seven Service in Chinese Restaurant 中餐服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Eight Service in Western Restaurant 西餐服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Nine Service at the Bar and the Cafe 酒吧和咖啡厅服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Ten Check-Out Service 结账服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Eleven Service at Business Center 商务中心服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Twelve Health and Recreation Service 康乐服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
IⅢⅠ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Thirteen Service at Hotel Shopping Center 酒店商场服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Fourteen Apartment-style Hotel Service 公寓式酒店服务
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读
Unit Fifteen Handling Problems and Complaints 处理问题和投诉
Ⅰ.Guidance 单元导学
Ⅱ.Practical Sentence Patterns 实用句型
Ⅲ.Situational Dialogues 情景会话
Ⅳ.Dialogue Practice 会话实训
Ⅴ.Exercises 练习
Ⅵ.Expanding Reading 拓展阅读