包邮外贸英语函电:30周年纪念版

Chapter One Business Letters
Section One The Structure and Layout of a Business Letter
Section Two Superscription
Section Three Dissimilarities in Letter Writing
Supplement
Exercises
Chapter Two Establishing Business Relations
Specimen Letters
Supplement
Exercises
Chapter Three Enquiries
Specimen Letters
Supplement
Exercises
Chapter Four Offers
Specimen Letters
Supplement
Exercises
Chapter Five Counter?Offers
Specimen Letters
Supplement
Exercises
Chapter Six Conclusion of Business
Specimen Letters
Supplement
Exercises
Chapter Seven Terms of Payment
Specimen Letters
Supplement
Exercises
Chapter Eight Establishment of L/C and Amendment
Specimen Letters
Supplement
Exercises
Chapter Nine Packing，Shipping Marks and Shipment
Specimen Letters
Supplement
Exercises
Chapter Ten Insurance
Specimen Letters
Supplement
Exercises
Chapter Eleven Agency
Specimen Letters
Supplement
Exercises
Chapter Twelve Complaints and Claims
Specimen Letters
Supplement
Exercises
Chapter Thirteen Electric Commerce
Section One Business to Business
Section Two Business to Customer
Supplement
Exercises
Chapter Fourteen Other Situational Letter Writing
Specimen Letters
Supplement
Exercises
参考书目