包邮客舱服务英语(第2版)

Unit 1 Greetings and Introductions Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 2 Directing Passengers Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 3 Boarding and Cabin Check Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 4 Take off Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 5 Passenger Comfort Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 6 Beverage Service Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 7 Food Service Ⅰ Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 8 Food Service Ⅱ Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 9 In-flight Entertainment Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 10 Duty-free Sale Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 11 Delays Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 12 Turbulence Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 13 Weather and Time Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 14 Dealing with Health Issues Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 15 Safety & Emergency Ⅰ Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 16 Safety & Emergency Ⅱ Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 17 Before Landing Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingUnit 18 Disembarkation Part A Useful Words and Expressions Part B Dialogues Part C Public Announcements Part D Work-task Part E Supplementary ReadingWords and Expressions List