邮轮英语视听说教程

目.录 CONTENTS Module 1 Getting Prepared for Cruise Ship Jobs Lesson 1 Which Cruise Line Are You Applying for? …………………………1 Lesson 2 Is Working on a Cruise Ship Worth It? ……………………………10 Lesson 3 Why Do You Want to Work for Us? …………………………………18 Module 2 Communication with Colleagues on Cruise Ships Lesson 1 I' m New Here! ………………………………………………………27 Lesson 2 Where Is the Crew' s Accommodation Area? ………………………38 Lesson 3 What' s Your Favorite Food? ………………………………………47 Lesson 4 I' m Not Quite Myself ………………………………………………55 Lesson 5 How Do You Handle Stress? …………………………………………63 Lesson 6 It' s the Spring Festival in China ……………………………………73 Module 3 Getting Skillful for Work Unit 1 Front Office……………………………………………………………83 Lesson 1 Embarkation …………………………………………………………83 Lesson 2 Dealing with Complaints ……………………………………………92 Lesson 3 Disembarkation and Check-out …………………………………100 Unit 2 Housekeeping Service & Laundry Service……………………111 Lesson 1 Housekeeping Service ……………………………………………111 Lesson 2 Laundry Service ……………………………………………………120 Unit 3 Food Service…………………………………………………………129 Lesson 1 Restaurant Service …………………………………………………129 Lesson 2 Bar Service ………………………………………………………137 Lesson 3 Room Service ………………………………………………………145 Unit 4 Leisure Service………………………………………………………154 Lesson 1 Childcare Service …………………………………………………154 Lesson 2 Shopping Onboard ………………………………………………163 Lesson 3 Entertainment & Recreation Onboard ……………………………173 Lesson 4 Shore Excursion ……………………………………………………184 参考文献 …………………………………………………………………………194