商务英语函电

前言
Chapter1 Layout of a Business Letter
Chapter2 Establishing of Business Relations
Chapter3 Enquiry,Offer and Counter-offer
Chapter4 Sending of Proforma Invoice
Chapter5 Modes of Modern Communication
Chapter6 Sales Promotion
Chapter7 Terms of Payment
Chapter8 Packing
Chapter9 Insurance
Chapter10 Shipment
Chapter11 Complaints & Claims
参考译文及答案附录
附录A Frequently Used Codes for Country and Area
附录B Commonly Used Telex Abbreviations
参考文献