当秘书-上班族英语(含光盘)

Part 1 业务接待Business Reception　1. Making an Appointment预约访客　2. At the Reception Desk在前台　3. In the Reception Room在会客厅　4. Receiving Visitors接待访客　5. Hosting招待客人　6. Accompanying Guests for Shopping陪来宾购物Part 2 办公事务Office Affairs　1. Making a Phone Call打电话　2. Answering the Telephone接听电话　3. Having Extension转分机　4. Taking a Message电话留言　5. Interpretation翻译　6. Arranging a Meeting安排会议　7. Taking Minutes会议记录　8. Filing文件归档　9. Faxing收发传真　10. Telegram收发电报　11. Writing Letters写信　12. Online Work网上办公　13. A Daily Schedule日程安排　14. Memorandum备忘录　15. Printing and Copying打印、复印　16. Holidays安排休假　17. Going on Business安排出差　18. Orders from the Boss领导的指示　19. Delegating Responsibilities分配任务　20. Being Reproached被指责　21. Announcement通知　22. Reminding提醒　23. Controlling Petty Cash小额财物管理　24. Getting along with Colleagues与同事相处　25. Asking for Opinions征求意见　26. Business Negotiations贸易谈判　27. Order订货　28. The Trade Fair交易会　29. Buying Office Supplies购买办公用品　30. Recruiting招聘　31. Training New Colleagues培训新员工Part 3 社交活动Social Activity　1. Inviting邀请　2. Receiving a Vistor at the Airport机场接人　3. Changing Plans改变计划　4. Cancelling the Appointment取消约会　5. Expressing Dissatisfaction表示不满　6. Apologizing道歉　7. Concern关心　8. Encouragement鼓励　9. Expressing Congratulations祝贺　10. Thanks感谢　11. Attending a Dancing Party 参加舞会　12. Parting告别Part 4 商务旅行A Business Trip　1. Booking Airline Tickets预订机票　2. Reserving a Room预订房间　3. Confirming the Reservation确认预订　4. Cancelling a Reservation取消预订　5. Reserving a Table预订餐位　6. Cashing a Check兑换支票　7. Posting Parcel邮寄物品　8. Taking a Taxi乘出租车　9. Sightseeing参观游览