星火_商务英文E-mail模板大全(附光盘)

商务英文E-mail写作基础Section 1 商务业务信函Chapter 1 建立贸易关系1.请求建立贸易关系Request for Establishing Business Relations2.回复请求建立业务关系Reply to the Request for Establishing Business Relations3.索取产品资料Request for Product Literature4.回复索取产品资料Reply to the Request for Product Literature 5.邀请会面Invitation to the Business Appointment6.接受会面邀请Accepting the Inv.itation to the Business Appointment7.谢绝会面邀请Declining the Invitation to the Business Appointment8.要求更改会面时间及地点Request for Changing the Time&Place of the Meeting Chapter 2 推销9.向特定客户推销Sales Letter to Specific Customers10.向不特定客户推销Sales Circular to Non—Specific Customers11.寄信给老客户Sales Letter to Old Customers12.寄信给新客户Sales Letter to New Customers13.推销新产品Sales Letter for Promotion of New Products14.推销劳务Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15.一般询盘General Inquiry16.回复一般询盘Reply to the General Inquiry17.具体询盘Specific Inquiry18.报虚盘Making a Non-Firm Offer19.报实盘Making a Firm Offer20.买方还盘Making a Counter Offer21.卖方返还盘Making a Counter—Counter Offer22.下订单Placing an Order23.接受订单Accepting an Order 24.拒绝订单Declining an Order25.下续订单Placing a Repeat Order26.推荐替代品0ffering a Substitute Product27.接受替代品Accepting a Substitute Product28.拒绝替代品Declining a Substitute Product29.涨价通知Notice for Price Increase 30.回复涨价通知Reply to the Price.Increase Notice Chatper 4 付款31.询问付款方式Asking about Payment Tems32.接受付款方式Accepting Payment Terlns 33.要求修改信用证Request for Amendment to L／C34.信用证修改Amendment to L／C35.付款通知Payment Notice36.收到付款通知Receipt of Payment Notice37.催促付款(初次)Urging Payment(First Notice)38.催促付款(*后通告)Urging Payment(Last Notice) 39.索取发票Asking for Invoice 40.寄送发票Sending Invoice Chapter 5 包装和交货41.包装要求Packaging Requirements42.回复包装要求Reply to Packaging Requirements43.装运时间Time ofShipment44.回复装运通知Reply to Time of shiDment45.催促装运Urging Shipment46.回复催促装运Reply to Urging Shipment47.出货通知Shipment Advice48.货物抵达通知Goods Arrival NoticeChapter 6 投诉和致歉49.投诉货物未寄达Complaint about Goods Arrival Failure 50.对货物未寄达致歉Apology for Goods Arrival Failure51.出货延迟Late Delivery52.对出货延迟致歉Apology for Late Delivery53.投诉货物质量Complaint about Poor Quality of Goods54.对货物质量不佳致歉Apology for Poor Quality of Goods55.投诉货物数量Complaint about Wrong Quantity of Goods56.为数量错误致歉Apology for Wrong Quantity of Goods57.投诉发货出错Complaint about Receiving Wrong Goods58.为发货有误致歉Apology for Sending Wrong Goods59.抱怨包装不良Complaint about Poor Packagin960.为包装不良致歉Apology for Poor Packagin961.付款出错Payment Error62.为付款出错致歉Apology for Payment Error63.对服务的不满Service Dissatisfaction64.对服务不满致歉Apology for Customer Service DissatisfactionSection 2 商务日常信函Chapter 7 商务交往65.请求筹备出差Request for Preparing for a Business Trip66.回复请求筹备出差Reply to the Request for preparing for a Business Trip67.确认预定行程Confirming Itinerary Reservation68.出差后的感谢Thanks for a Business Trip69.活动通知Activity Notice70.集会通知Gathering Notice71.邀请担任演讲者Inviting Speaker72.回复演讲邀请Reply to the Invitation for speaker73.展销会通知Trade Fair Notice74.回复邀请Reply to the Trade Fair Invitation75.请求帮忙做问卷调查Request for Filling Out Questionnaire76.请求转载许可Request for Reproduction PermissionChapter 8 公司人事77.人事查询Personnel Enquiry 78.找寻人才Looking for Qualified Personnel79.晋升公告Promotion Announcement80.调动通知Transfer Notice81.褒奖员工Complimenting EmployeesChapter 9 公司内部82.会议通知Meeting Notice83.例行报告Routine Report84.问题报告Problem Report85.提案Proposal 86.回复提案Reply to Proposal87.说服对方Convincing the Other Side88.给予指示Giving Instructions89.新产品说明New Product DescriptionChapter 10 社交信函90.邀请与约见函Invitation and Appointment Letter91.回复邀请Reply to Invitation92.祝贺函Letter of Congratulation 93.慰问函Letter of Sympathy94.感谢函Letter of Thanks95.道歉函Letter of Apology96.通知函Letter of Advice97.鼓励函Letter of Encouragement98.探病函Letter of Consoling the Sick99.吊唁函Letter of Condolence 100.节日问候Season’S Greeting附录1 商务信函缩略语附录2 常用非正式E-mail 30例