包邮饭店英语实训教程

module one hotel world
unit one hotel introduction（ⅰ）
unit two hotel introduction（ⅱ）
unit three self introduction（ⅲ）
unit four self introduction（ⅱ）
module two front office
unit one reservation
unit two registration
unit three uniform service
module three housekeeping service
unit one hotel bedroom
unit two hotel bathroom
unit three problems & solutio
module four information
unit one hotel service