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- ISBN:9787503253911
- 装帧:一般胶版纸
- 册数:暂无
- 重量:暂无
- 开本:16开
- 页数:142
- 出版时间:2015-09-01
- 条形码:9787503253911 ; 978-7-5032-5391-1
内容简介
《邮轮英语》是专门为在国际邮轮上工作的一线服务人员量身定制的创新型英语教材。全书分成两大部分.**部分为邮轮类型及邮轮各工作部门基础知识的分类介绍,第二部分以邮轮服务工作过程为载体,按照国际邮轮的对客服务核心岗位,即邮轮餐厅服务、邮轮客房服务、船上康乐服务、邮轮厨房操作等岗位的核心能力需要,组织相应的教学内容,安排若干教学与训练模块每个单元都精心设计了服务情境.以英语为工具,模拟主动对客服务、解答客人问题、应对突发情况、记录工作同志等工作过程,提升学生在工作环境中的语言应用能力。. 《邮轮英语》创新性体现在:其一,采用理论实践一体化的教学模式,设置特定的邮轮工作情境,便于充分调动学生的学习与实践兴趣。其二,图文并茂,并附有专业词汇表,有利于学生更深入地掌握国际邮轮服务的基本知识和岗位操作技能。其三.内容丰富,重在实用性和可操作性,司以全方位地培养学生掌握国际邮轮对客服务的英语技能。 《邮轮英语》既可作为高等院校国际邮轮乘务、休闲服务与管理专业学生的教学用书,也可作为邮轮企业员工培训教材和邮轮工作者的自学参考用书
目录
Part One Knowledge Study
Chapterl Introduction
Unit 1 The History ofCruising and Cruise Ship
Unit 2 The Future ofCruising and Cruise Ship
Chapter 2 Types of Cruising and Cruises
Unit 1 Types ofCruising
Unit 2 Types ofCruises
Chapter 3 Management System of Cruise Ship
Unit 1 Shipboard Executive Committee
Unit 2 Shipboard Maintenance Team
Unit3 EngineDepartment
Chapter 4 Hotel System of Cruise Ship
Unit 1 Front Office Department
Unit 2 Food & Beverage Department
Unit 3 Housekeeping Department
Unit 4 Entertainment Department
Unit 5 FacilityDepartment
Unit 6 Shopping Department
Chapter 5 Rear-Service System of Cruise ship
Unit 1 Human Resources Department
Unit2 Security Department
Unit 3 MedicalCenter
Unit 4 IT Operations Department
Part Two Conversation Practice
Chapter 6 Food & Beverage
Unit 1 Working in the Food and Beverage Department
Unit 2 At Bar
Unit 3 Room Service
Chapter7 Housekeeping
Unit 1 Room Cleaning
Unit 2 Laundry Service
Unit3 Guests'Requests
Unit 4 Maintenance Service
Chapter 8 Entertainment Services
Chapter 9 Galley
参考文献
Chapterl Introduction
Unit 1 The History ofCruising and Cruise Ship
Unit 2 The Future ofCruising and Cruise Ship
Chapter 2 Types of Cruising and Cruises
Unit 1 Types ofCruising
Unit 2 Types ofCruises
Chapter 3 Management System of Cruise Ship
Unit 1 Shipboard Executive Committee
Unit 2 Shipboard Maintenance Team
Unit3 EngineDepartment
Chapter 4 Hotel System of Cruise Ship
Unit 1 Front Office Department
Unit 2 Food & Beverage Department
Unit 3 Housekeeping Department
Unit 4 Entertainment Department
Unit 5 FacilityDepartment
Unit 6 Shopping Department
Chapter 5 Rear-Service System of Cruise ship
Unit 1 Human Resources Department
Unit2 Security Department
Unit 3 MedicalCenter
Unit 4 IT Operations Department
Part Two Conversation Practice
Chapter 6 Food & Beverage
Unit 1 Working in the Food and Beverage Department
Unit 2 At Bar
Unit 3 Room Service
Chapter7 Housekeeping
Unit 1 Room Cleaning
Unit 2 Laundry Service
Unit3 Guests'Requests
Unit 4 Maintenance Service
Chapter 8 Entertainment Services
Chapter 9 Galley
参考文献
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