商务英语步步为赢-(含1CD)

目 录前 言本书的**使用方法part 1 打电话时的常用句式／1unit 1接打电话making/receiving a phone call/3unit 2留言taking/leaving a message /10unit 3回电话和挂电话returning/ending a phone call/16unit 4通话中可能出现的问题phone call problems /22part 2 和对方约会时常用的句式/29unit 1 确定约会making an appointment /31unit2 变更约会changing an appointment /39unit 3 确认约会confirming an appointment /46part 3 会议中常用的表达/53unit 1 业务情况汇报会reporting progress /55unit 2 创意分享会sharing ldeas/opinions /63unit 3 结束会议wrapping up /72part 4 签约或者谈判时必须了解的表达/81unit 1谈判前starting a negotiation /83unit 2协商合同条件discussing conditions of a contract /90unit 3确认谈判内容checking information/positions /98unit 4谈判结束语closing a negotiation /105part 5 出差时应记住的句式/113unit 1 在飞机上air travel /115unit2 住宿accommodations／1 22unit 3 搭乘交通工具transportation／129part 6 办公室日常用语/137unit 1 与同事的日常对话small talks in the office／139unit 2业务对话on the job／148?unit3 拜访客户visiting business partners /156part 7 接待时可能会用到的句型/163unit 1 与生活方式有关的对话talking about lifestyle／165unit 2 与韩国文化有关的对话talking about korean culture／172附录1 写电子邮件时需要用到的句型／1 791 电子邮件的开头和结尾beginning/ending email/1802 有关产品的咨询＆答复函requesting information＆replying to email /1853 产品订购＆结算ordering＆paying /1894 投诉及致歉complaining＆apologizing /192附录2常用商务词汇/197