旅游饭店职业英语 初级 第6版

Unit One Concierge礼宾服务
Lesson 1 Welcome to Our Hotel
欢迎来到我们酒店
Lesson 2 May I Show You to Your Room
我可以带您去您的房间吗

Unit Two Front Office前厅服务
Lesson 3 What Kind of Room Would You Like
您想预订什么样的房间
Lesson 4 Do You Have a Reservation
您有预订吗
Lesson 5 Your Total Is 588 Dollars
您的费用总共是588美元

Unit Three Housekeeping客房服务
Lesson 6 May I Clean Your Room Now
现在可以为您打扫房间吗
Lesson 7 We'11 Send Someone to Repair It Right Now
我们马上就派人去修
Lesson 8 I’ll Pick up Your Laundry Right Now
我马上去取您要洗的衣服
Lesson 9 Business Floor Service
商务楼层服务

Unit Four Operator总机服务
Lesson 10 This Is Your Wake-up Call
这是您的叫早电话
Lesson 11 You May Call Directly from Your Room
您可以从房间直接打过去
Lesson 12 Would You Like to Leave a Message
您要留言吗

Unit Five Food&Beverage餐饮服务
Lesson 13 The Order Will Be Sent to Your
Room in a Few Minutes
您点的食物一会儿就送到您的房间
Lesson 14 Are You Ready to Order NOW
您现在点菜吗
Lesson 15 How About a Beer
来杯啤酒怎么样

Unit Six Business Center商务中心
Lesson 16 We Provide Fax and Internet Service
我们提供传真和网络服务
Lesson 17 How About a Flight Leaving at 7 a．m．
早上七点的飞机怎么样
Lesson 18 We Have Several Conference Rooms for You to Choose from
我们这儿有多个会议室供您选择

Unit seven Other Services其他服务
Lesson 19 Giving Directions in the Hotel
店内指示方向
Lesson 20 You Can Go There by Bus
您可以坐公共汽车去那里
Lesson 21 There Are Many Typical Chinese-style Clothes for You tO Choose from
这儿有很多中式特色的服装供您选择

Appendix附录
Key to the Exercises
练习答案
Classified Words from Different Departments
部门分类词汇
Glossary
总词汇表