酒店商务英语(第2版)

目录 Unit 1Reservation Service 预订服务1 Learning objectives学习目标1 Part 1Background knowledge 背景知识1 Part 2Speaking 对话训练2 Part 3Reading 快速阅读6 Part 4Writing写作技巧13 Part 5Vocabulary Expansion 词汇扩展14 Unit 2Checkin Service 入住服务15 Learning objectives学习目标15 Part 1Background knowledge 背景知识15 Part 2Speaking 对话训练17 Part 3Reading 快速阅读20 Part 4Writing 写作技巧25 Part 5Vocabulary Expansion 词汇扩展26 Unit 3Housekeeping Service 客房服务28 Learning objectives学习目标28 Part 1Background knowledge 背景知识28 Part 2Speaking 对话训练31 Part 3Reading 快速阅读34 Part 4Writing 写作技巧39 Part 5Vocabulary Expansion词汇扩展40 Unit 4Food &Beverage Service 餐饮服务42 Learning objectives学习目标42 Part 1Background knowledge 背景知识42 Part 2Speaking 对话训练44 Part 3Reading 快速阅读50 Part 4Writing 写作技巧53 Part 5Vocabulary Expansion词汇扩展56 Unit 5Banquet Service宴会服务58 Learning objectives学习目标58 Part 1Background knowledge 背景知识58 Part 2Speaking 对话训练59 Part 3Reading 快速阅读63 Part 4Writing 写作技巧69 Part 5Vocabulary Expansion词汇扩展70 Unit 6Communication Service 通信服务72 Learning objectives 学习目标72 Part 1Background knowledge 背景知识72 Part 2Speaking 对话训练73 Part 3Reading 快速阅读77 Part 4Writing写作技巧83 Part 5Vocabulary Expansion词汇扩展84 Unit 7Meeting Service 会议服务87 Learning objectives 学习目标87 Part 1Background knowledge 背景知识87 Part 2Speaking 对话训练89 Part 3Reading 快速阅读94 Part 4Writing写作技巧101 Part 5Vocabulary Expansion词汇扩展102 Unit 8Recreation and Entertainment休闲娱乐服务104 Learning objectives学习目标104 Part 1Background knowledge背景知识104 Part 2Speaking 对话训练105 Part 3Reading 快速阅读109 Part 4Writing 写作技巧 112 Part 5Vocabulary Expansion 词汇扩展113 Unit 9Checkout Service 退房服务117 Learning objectives学习目标117 Part 1Background knowledge 背景知识117 Part 2Speaking 对话训练119 Part 3Reading 快速阅读122 Part 4Writing 写作技巧 129 Part 5Vocabulary Expansion 词汇扩展131 Unit 10Dealing With Special Problems应对特殊问题133 Learning objectives学习目标133 Part 1Background knowledge 背景知识133 Part 2Speaking 对话训练134 Part 3Reading 快速阅读138 Part 4Writing写作技巧141 Part 5Vocabulary Expansion 词汇扩展143 Test 1145 Test 2150 Test 3155 Test 4159 Test 5164 参考文献171