新理念职场英语实用教程(第二册)

Unit 1 VocationaI SkiIIs Starter In-depth Reading：Do You Have the Skills Employers Want? Follow—up Exercises Further Reading：Techniques to Improve Communication Skills Voc~ional Listening and Speaking Practical Writing：Letter of Application Workplace Zoom—in Reading Skills：Finding Topic Sentence CoffeeBreak
Unit 2 Customer Service Starter In—depth Reading：Lifeblood of Business——Good Customer Service Follow—up Exercises Further Reading：How to Deal with Customer Complaints? Vocational Listening and Speaking Practical Writing：Letter of Comlplaint Workplace Zoom—in Reading Skills：Generalizing the Main Idea CofleeBreak …… Unit 3 Job Performance Unit 4 Recharge Unit 5 Promotion Unit 6 Job Hopping Unit 7 Business Start-up Unit 8 Leadership Glossary