包邮商务英语写作教程

1　layouts & components of be letters
　1.1 laying out business english letters
　1.2 understanding the essential & optional components of be letters
　1.3 addressing an envelope
2　asking to establish business relations& replies
　2.1 experience & practice
　2.2 communicating & writing skills
　2.3 writers' workshop : the process of writing
3　credit enquiries & replies
　3.1 experience & practice
　3.2 communicating & writing skills
　3.3 writers' workshop: businesslike poise & formal style
4　enquiries & replies
　4.1 experience & practice
　4.2 communicating & writing skills
　4.3 writers' workshop: opening & closing a letter
5　quotations, offers & counter-offers
　5.1 experience & practice
　5.2 communicating & writing skills
　5.3 writers' workshop : proposition vs counter- proposition ( 1 )
6　orders & replies
　6.1 experience & practice
　6.2 communicating & writing skills
　6.3 writers' workshop: textual development of letters (2)
7　payment & replies
　7.1 experience & practice
　7.2 communicating & writing skills
　7.3 writers' workshop: textual development of letters (3)
8　shipment & replies
　8.1 experience & practice
　8.2 communicating & writing skills
　8.3 writers' workshop: principles for be writing
9　packing & replies
　9.1 experience & practice
　9.2 communicating & writing skills
　9.3 writers'workshop: concreteness vs abstractness
10　insurance & replies
　10.1 experience & practice
　10.2 communicating & writing skills
　10.3 writers' workshop: qualities of effective sentence writing
11　claims & adjustments
　11.1 experience & practice
　11.2 communicating & writing skills
　11.3 writers' workshop: create an appropriate tone
12　agency
　12.1 experience & practice
　12.2 communicating & writing skills
　12.3 writers' workshop: conciseness & simplicity
13 social letters
14 memorandums
15 business reports
appendixes
references