20几岁决定一生的社交方略

chapter1　积极的优雅
　what's appreciation?
　不要吝啬你的赞美
　top 7 waysto graciously meetandgreetpeople inyouroffice
　7大简单战略开始你的社交初体验
　top 7 tips to delight your co-workers
　围一城好同事
　whyaren't you talking to me?
　走出“非语言交流”的误区
　handwriting can go a long way to saying thank you
　赢得他人好感的手写感谢信
　a formal，professional dress code
　穿出职业昧
　breaking the myths about career networking-networking v．s．selling
　如何培养信任感和可信度
chapter 2　神奇的社交攻略
　building efiective relationships that work
　如何建立高效运转的人脉网络
　what getsin the way?
　社交拦路虎
　tricky techniques
　神奇的社交技巧
　the ten people you need at work
　工作中的10种贵人
　top 7 steps to communicating effectively with your boss
　和老板深入沟通的7个步骤
　build a great working relationship with your boss
　5大必杀技助你与上司和谐相处
chapter 3　礼仪规则之锦囊妙计
　civility atwork
　发挥友善的“边际效应”
　effective email etiquette
　巧用电子邮件
　the 10 top dining etiquette errors
　别因为“吃相”而错过机遇
　the 7 p's of business phone etiquette
　良好的商务电话礼节
　business card etiquette
　方寸名片，礼仪尽显
　business meeting etiquene
　商务会议中的礼仪
　business letter etiquette
　商务信函的书写技巧
　proper etiquette for business instant messaging
　妙用商业即时通讯
chater 4　社交“解密”
　real business networking doesn't happen at networking events
　功夫在诗外
　comfortable networking
　积极拓展人脉网络的渠道
　business golf etiquette
　做个商务高尔夫礼节达人
　the secrets of a great handshake
　智慧尽在握手间
　party etiquette：how to handle messy food
　聚会中的餐桌礼仪
　make digital cards to build stronger relation with your business network
　8招教你加薪水
　business people shaking hands all over the world
　形形色色的握手礼节
　10 secrets of social etiquette in conversation
　会谈礼仪的10wd,秘诀
chapter 5　蕴涵在礼物中的秘密
　holiday office gift giving do's anddon'ts
　职场送礼的技巧和禁忌
　7 gifts you should never give to your boss or co-workers
　7种不适宜送给老板和同事的礼物
　gift guidelines for giving your boss a handmade gift
　物轻人意重：手工礼品更显诚意礼物
　guidelines for giving your boss a gift
　给老板送礼有学问
chapter 6　练习“心理柔道”
　the benefits and the potential for disaster
　职场上的“友谊尺度”
　choosing your words carefullv
　莫让你的舌头超越你的思想
　how to make sure your e-mail messages are never misunderstood
　确保电子邮件“有的放矢”
　how to use eye contact to your advantage and when to avoid it
　*有力的社交武器——恰到好处的目光接触
　five stumbling blocks to successful networking and howto overcome them
　跨越社交障碍
　10 effective ways to remember names
　记住他人名字的10种有效技巧
　success seltences to help combat conversational crapdiness
　这样沟通才完美
chapter 7　塑造“光环"效应
　top 7 tips for overcoming a bad first impression
　如何消除不良印象?
　top ways to“work a room”without working up a sweat
　陌生场合的几条黄金准则
　seven power business card etiquette丁ips for greater
　networking success
　好名片是成功的一半
　3 wavs to ditch a boring person at a networking event without being rude
　3招助你遘离沉闷的谈话
　what to do when you can't reamember who you're talking to
　如何获取那个熟悉的“陌生人”信息
　how to make tlae most oftbose first 30 seconds
　30秒塑造“光环”效应
chapter 8　人际纷争，赢在情商
　personal courage and conflict resolution at work
　如何建设性地处理工作场合的冲突
　communicating bad news at work
　如何把令人沮丧的滇息说得更委婉
　nine tips for turning conflicts in to connections
　工作中的冲突管理-和气致祥的9个小技巧
　handle a sabotaging coworker
　如何避免卷入同事之争