国际商务洽谈口语教程

introduction the banking industry
unit one　building business relations
unit two　creating effective promotion strategies
unit three　organizing a sales training program
unit four　meeting the clients
unit five　entertaining the clients
unit six　negotiating payment terms
unit seven  delivering the goods
unit egiht　choosing the right insurance
unit nine　handling disputes 
appendix 1  sample sole agency agreement
appendix 2  reseller's price management template
appendix 3  sales proposal template 
appendix 4  major ssb product manufacturers in the world-
appendix 5  sample sales contract