包邮国际商务英语信函及写作-(第二版)

unit1  essentials of a business letter
　商务信函的基本要素
　1．1  layout of a business letter
　1．2  letter sty，les
　1．3  addressing envelopes 
　1．4  faxes and e—mails
　exercises
unit 2  starting business and establishing businessrelation
　开始业务与建立业务关系
　2．1  related business knowledge 
　2．2  text 
　2．3  useful sentences 
　2．4  writing tutorial：deciding the 7ype of yourletter　exercises
unit 3  enquiries and quotations
　询价与报价
  3．1  related business knowledge 
  3．2  text 
  3．3  useful sentences 
  3．4  writing tutorial：beginning of a businessletter   exercises
unit 4  0ffer，counter．offer，acceptance and refusal
　发盘、还盘、接受或拒绝
  4．1  related business knowledge
  4．2  text
  4．3  useful sentences
  4．4  writing tutorial：singling out the key purpose ofyour letter　exercises
unit 5  credit and status enquires and their replies
　资信查询及其回复
　5．1  related business knowledge 
　5．2  text 
　5．3  usefu]sentcnces 
　5．4  writing tutorial：correct paragraphs 
　exercises
unit 6  0rder，acceptance and refusal
　订单、接受订单以及谢绝订单
　6．1  related business knowledge
　6．2  text
　6．3  useful sentcnces
　6．4  writing tutorial：making a businesslikeending　exercises
unit 7  conclusion of a business and the fulfillment of acontract
　交易的达成和合同的履行
　7．1  related business knowledge
　7．2  nxt
　7．3  usefu]sentences
　7．4  writing tutorial：proper wording．　exercises
unit 8  letters to discuss payment
　洽谈支付方式信
　8．1  related business knowledge
　8．2  text
　8．3  useful sentences
　8．4  writing tutorial：composing appropriate sentences 　exercises
unit 9 urging the establishment and amendment of l／c
　敦促开立和修改信用证
　9．1  related business knowledge 
　9．2  text
　9．3  useful sentences
　9．4  writing tutorial：keeping coherence 　exercises 
unit 10  packing，marking and shipment
　包装、运输标志以及装运
　10．1  related business knowledge
　10．2  text 
　10．3  useful sentences 
　10．4  writing tutorial：using the correctpunctuation　exercises 
unit ll  marine insurance
　海运保险
　11．1  related business knowledge
　11．2  text 
　u．3  useful sentences 
　u．4  writing tutorial：revising and checking for any
　possible mistakes 
　exercises
unit 12  letters to discuss agencies
　洽谈代理业务信
　12．1  related business knowledge
　12．2  text 
　12．3  useful sentences 
　12．4  writing tutorial：business writing principles—sixcs  　exercises
unit l3  complaints，disputes，claims and theirsettlements
　投诉、争议、索赔及其解决
  13．1  related business knowledge
  13．2  text 
  13．3  useful sentences 
  13．4  writing tutorial：avoiding danglingmodifiers  exercises
unit l4  application letters
　求职信
　14．1  related business knowledge
　……
appendixⅰ　各章练习题参考答案
appendix ⅱ　美国州名标准缩写
appendix ⅲ　加拿大省名标准缩写
appendix ⅳ　常用地址和商务机构缩略语
appendix ⅴ 世界主要机场、港口名称英中对照表