包邮人力资源管理基础-英文版.第2版

part 1 introduction 
chapter 1 managing human resources today 
what is human resource management? 
the trends shaping human resource management 
the main implications for human resource managers 
the plan of this book 
chapter 2 managing equal opportunity and diversity
selected equal employment opportunity laws 
defenses against discrimination allegations 
illustrative discriminatory employment practices 
the eeoc enforcement process 
diversity management and affirmative action programs 
chapter 3 strategic human resource management 
what is strategic human resource management? 
why strategic planning is important to all managers 
the strategic management process 
human resource manager’s role in strategic planning 
strategic hr in action: human resource management’s role in mergers and acquisitions 
part 2 staffing and talent management 
chapter 4 recruiting and talent management 
the talent management process 
conducting job analyses and creating success profiles 
workforce planning and predictive workforce monitoring 
recruiting job candidates 
developing and using application forms 
chapter 5 selecting employees 
the basics of testing and selecting employees 
using tests at work 
interviewing candidates 
using other selection techniques 
chapter 6 training and developing employees 
the basic orientation and training process 
traditional training techniques 
videoconference distance learning 
managerial development and training 
organizational change 
evaluating the training and development effort 
chapter 7 performance and talent management 
basic concepts in performance appraisal 
ues in hr: appraising employees abroad 
performance management 
talent management practices and employee appraisal 
chapter 8 compensating employees 
what determines how much you pay? 
how employers establish pay rates 
current trends in compensation 
incentive plans 
employee benefits 
part 3 employee and labor relations 
chapter 9 ethics, employee rights, and fair treatment at work 
basic concepts in ethics and fair treatment at work 
what shapes ethical behavior at work? 
hr management’s role in ethics and fair treatment 
employee discipline and privacy 
managing dismissals 
chapter 10 working with unions and resolving disputes 
the labor movement 
unions and the law 
the union drive and election 
the collective bargaining process 
why the union decline? 
chapter 11 improving occupational safety, health, and security
employee safety and health: an introduction 
what causes accidents? 
how to prevent accidents 
workplace health hazards: problems and remedies 
part 4 special issues in human resource management
chapter 12 managing human resources in entrepreneurial firms 
the small business challenge 
using internet and government tools to support the hr effort 
using professional employer organizations 
managing hr systems, procedures, and paperwork 
chapter 13 managing hr globally 
hr and the internationalization of business 
improving international assignments through selection 
training and maintaining international employees 
how to implement a global hr system 
chapter 14 building high-performance work systems and improving strategic results 
building high-performance work systems 
conducting the human resource management audit 
hr metrics and benchmarking 
outsourcing human resource management activities