包邮服务英语

PROJECT-I Reception Services 接待服务
Lesson 1 Hospitality and Check-in Services 迎宾、登记服务
Lesson 2 Guiding Services 引导服务
Lesson 3 Luggage Services行李服务

PROJECT- II Housekeeping Services 客房服务
Lesson 4 Security Demonstration Services 安全演示服务
Lesson 5 Room and Cabin Services 客房和舱内服务
Lesson 6 Internet Services 上网服务
Lesson 7 Laundry Services 洗衣服务
Lesson 8 Voice Broadcast Services 语音广播服务

PROJECT-Ⅲ Catering Services 餐饮服务
Lesson 9 Booking Services 订位服务
Lesson 10 Receiving Diner Services 接待就餐服务
Lesson 11 0rdering Services点餐服务
Lesson 12 Meal and Dishes Services席间上菜服务
Lesson 13 Beverage Services 酒水服务

PROJECT-Ⅳ Recreational Services 康乐服务
Lesson 14 Swimming Services 游泳服务
Lesson 15 SPA Services 温泉疗养服务
Lesson 16 Golf Services 高尔夫服务
Lesson 17 Fitness Services 健身服务
Lesson 18 Entertainment Services 娱乐服务

PROJECT-V Business Services 商务服务
Lesson 19 Print and Copy Services打印和复印服务
Lesson 20 Ticket Services 票务服务
Lesson 21 Express Service 快递服务
Lesson 22 Rental Services 租赁服务
Lesson 23 Conference Services 会议服务
Lesson 24 Shopping Services购物服务

PROJECT-Ⅵ Check-out Services 结账服务
Lesson 25 Enquiry Services询单服务
Lesson 26 Cashier Services 收银服务
Lesson 27 Tax Services退免税服务

PROJECT-VII Seeing off Services 送客服务
Lesson 28 Alert Services提醒服务
Lesson 29 Consultation Services 征询意见服务
Lesson 30 Farewell Speeches 欢送词

PROJECT-VIII Complaint Services 投诉服务
Lesson 31 Satisfaction Survey Services 满意度调查服务
Lesson 32 Complaint Services 投诉服务

PROJECT-Ⅸ Common Service English 常用服务英语
Lesson 33 Common Signage常见告示牌中英文对照
Lesson 34 Common Dishes Menu常见菜单中英文对照
Lesson 35 Common Currency and Abbreviations 常见货币名称

Answers 参考答案
References 参考文献