包邮国际商务礼仪(英文版)

Unit 1 Fundamentals of Business Etiquette
Lead-in
Reading
Text： Essentials of Business Etiquette
Business Etiquette Tips： Protocol of Introducing People
Situational Dialogue on Introduction Etiquette for First Meeting
Exercises
Business Etiquette Self-test

Unit 2 Businesslmage Etiquette
Lead-in
Reading
Text： Projecting a Trustworthy Business Image
Business Etiquette Tips： Protocol of Exchanging Business Card
Situational Dialogue on Image Etiquette for Dress Codes
Exercises
Business Image Etiquette Self-test

Unit 3 Business Office Etiquette
Lead-in
Reading Text： Overview of Office Etiquette
Business Etiquette Tips： Small Talk
Situational Dialogue on Office Elevator Etiquette
Exercises
Business Office Etiquette Self-test
……

Unit 4 Business Telecommunication Etiquette
Unit 5 Business Negotiating Etiquette
Unit 6 Business Leisure Etiquette
Unit 7 Cross-culturaIBusiness Etiquette
Unit 8 Job Application and Interview Etiquette

References