邮轮乘务情景英语(第二版)

Unit 1 Before Boarding a Cruise Ship Lesson One Applying for a visa 申请签证 Lesson Two Booking a ticket 订票 Lesson Three On the Road 在路上 Lesson Four At the Customs 海关安检 Lesson Five Staying at a Hotel 入住酒店 Unit 2 Life on a Cruise Ship Lesson One Crew Department 船员人事部 Lesson Two At Medical 看病 Lesson Three Safety and Inspection 安全与检查 Lesson Four Crew Activities & Parties 船员活动与聚会 Lesson Five Awarding & Discipline 奖励与惩罚 Lesson Six Others 其他 Unit 3 Bar Service Lesson One Cocktails 鸡尾酒 Lesson Two Wines 葡萄酒 Lesson Three Liquor 烈酒 Lesson Four Beers 啤酒 Lesson Five Soft drinks and Tea 软饮和茶水 Unit 4 Guest Service Lesson One Embarkation/Clearance Department 证件通关部门 Lesson Two Deal with Passengers’Requests 解决乘客问题 Lesson Three Cashiering & Checking-out 结账 Lesson Four Shore Excursions Desk 岸上游览服务 Lesson Five Miscellaneous 其他 Unit 5 Food Service Lesson One At buffet 自助餐 Lesson Two At restaurants 餐厅 Lesson Three At café 咖啡厅 Lesson Four At snacks 小吃吧 Lesson Five Room service 送餐服务 Unit 6 Housekeeping Service Lesson One Cabin Steward Service 客舱服务 Lesson Two Cabin Maintenance 客舱维护修理 Lesson Three In the PA 公共区域 Lesson Four Laundry Service 洗衣服务 Unit 7 Cruise & Leisure Service Lesson One By the Swimming Pool 在泳池边 Lesson Two Sauna & Spa Service SPA 服务 Lesson Three Bauty & Salon 美发沙龙 Lesson Four Gym 健身房 Lesson Five Show Time 剧场演出 Lesson Six Club Service 俱乐部服务 Lesson Seven Sports 体育活动 Lesson Eight Photography 摄影 Lesson Nine Childcare Center 儿童看护中心 Lesson Ten Video Game Arcade 游戏机长廊 Unit 8 Shop Service Lesson One Reception 接待 Lesson Two Choosing 选择