包邮项目管理2.0:利用工具、分布式协作和度量指标助力项目成功(收藏版)

第1 章 项目管理2.0 概述 ·········.1
1.0 简介：变化的时代 ············.1
1.1 PM1.0 的特征 ··················.1
1.2 PM1.0 的其他关键问题 ······.2
1.3 项目管理2.0 的定义 ··········.4
1.4 对PM2.0 的批评 ··············.7
1.5 项目管理2.0：技术祝福或诅咒 ···························.7
1.6 监管PM2.0 ···················.12
1.7 在PM2.0 中与干系人共事 .14
1.8 发现信息 ······················.16
1.9 完成百分比困境 ·············.17
1.10 信息过载 ·····················.18
1.11 客户满意“头痛症” ······.19
1.12 确定项目健康 ···············.20
1.13 显示数据的仪表板规则 ···.22
1.14 减少纸面工作成本 ·········.22
1.15 减少行政干预 ···············.24
1.16 项目管理技能 ···············.24
1.17 应急规划 ·····················.25
讨论题 ································.26
第2 章 项目管理未来一瞥 ········.27
2.0 变化的时代 ···················.27
2.1 经济衰退的影响 ·············.27
2.2 项目管理的高管视角 ·······.28
2.3 参与式项目管理 ·············.30
2.4 复杂项目的增长 ·············.32
2.5 对更多度量指标的需要 ····.33
2.6 项目管理的新发展 ··········.34
2.7 项目管理工具箱 ·············.35
2.8 持续改进的需要 ·············.36
2.9 结论 ····························.36
讨论题 ································.37
第3 章 理解成功与失败 ···········.38
3.0 简介 ····························.38
3.1 项目管理——早期：1945—1960 年 ···············.39
3.2 项目管理开始成长：1970—1985 年 ···············.40
3.3 竞争性制约因素的增长 ····.41
3.4 反演规则 ······················.43
3.5 测量技术的进步 ·············.44
3.6 权衡 ····························.46
3.7 聚拢成功组件 ················.47
3.8 成功的新定义 ················.48
3.9 理解项目失败 ················.49
3.10 项目失败的原因 ············.53
讨论题 ································.55
第4 章 价值驱动型项目管理 ·····.56
4.0 简介 ····························.56
4.1 理解今天的价值观点 ·······.57
4.2 价值模型 ······················.60
4.3 PM2.0 的价值与领导力变化 ····························.61
4.4 基于价值的权衡 ·············.67
4.5 价值度量的需要 ·············.68
4.6 创建价值度量指标 ··········.69
4.7 在仪表板上显示价值度量指标 ······················.76
4.8 选择价值属性 ················.76
4.9 价值度量指标的额外复杂性 ·························.77
讨论题 ································.81
第5 章 日益重要的PM2.0度量指标 ····················.82
5.0 简介 ····························.82
5.1 企业资源计划 ················.83
5.2 对更好的项目度量指标的需要 ·························.83
5.3 度量指标管理缺乏支持的原因 ·························.85
5.4 度量指标的特征 ·············.87
5.5 度量指标选择 ················.88
5.6 关键绩效指标 ················.89
5.7 仪表板和计分卡 ·············.97
5.8 商业智能 ·····················.100
5.9 仪表板信息系统的增长 ···.100
5.10 选择信息图表设计师 ·····.101
5.11 项目健康检查度量指标 ··.102
5.12 维持项目方向 ··············.106
5.13 度量指标和虚拟团队 ·····.107
5.14 度量指标狂热症 ···········.108
5.15 度量指标培训会议 ········.109
5.16 度量指标负责人 ···········.110
5.17 回答度量指标问题 ········.111
讨论题 ·······························.112
第6 章 项目管理方法论：1.0 与2.0 ·················.113
6.0 简介 ···························.113
6.1 PM 2.0 对项目管理卓越的定义 ··················.113
6.2 方法论的必要性 ············.114
6.3 企业级方法论的需求 ······.116
6.4 标准化方法论的收益 ······.122
6.5 关键组件 ·····················.123
6.6 从方法论到框架 ············.125
6.7 生命周期阶段 ···············.126
6.8 PM2.0 的以客户为本灵活性的驱动力 ·········.127
6.9 理解目标偏移 ···············.128
6.10 客户专属度量指标的需求 ······················.129
6.11 商业论证开发 ··············.129
6.12 验证假设 ····················.131
6.13 设计冻结 ····················.133
6.14 客户批准 ····················.134
6.15 敏捷项目管理方法论 ·····.135
6.16 实施方法论 ·················.137
6.17 实施的错误 ·················.138
6.18 克服开发和实施障碍 ·····.139
6.19 在方法论中使用危机仪表板 ················.139
6.20 终止项目 ····················.149
讨论题 ·······························.151
第7 章 项目治理 ··················.152
7.0 简介 ···························.152
7.1 项目治理的需要 ············.152
7.2 定义项目治理 ···············.153
7.3 项目治理与公司治理 ······.154
7.4 角色、职责和决策权 ······.155
7.5 治理框架 ·····················.156
7.6 项目治理的三大支柱 ······.157
7.7 信息的曲解 ··················.162
7.8 过滤信息 ·····················.163
7.9 理解项目环境中的政治 ···.163
7.10 管理全球性干系人关系 ··.170
7.11 项目治理的失败 ···········.172
7.12 挽救危难项目 ··············.173
讨论题 ·······························.174
第8 章 项目经理在战略规划和组合管理中的角色 ···.175
8.0 简介 ···························.175
8.1 战略规划为何失败 ·········.176
8.2 项目管理：高管的视角 ···.177
8.3 战略规划：项目管理的视角 ························.177
8.4 通用战略规划 ···············.178
8.5 项目管理的好处 ············.182
8.6 走出误区 ·····················.183
8.7 项目管理协助战略规划的方法 ························.185
8.8 变革型项目管理领导力 ···.189
8.9 项目经理在组合管理中的角色 ························.193
8.10 价值管理和收益实现 ·····.194
8.11 收益实现度量指标 ········.203
8.12 组合管理治理 ··············.205
讨论题 ·······························.207
第9 章 研发项目管理 ············.208
9.0 简介 ···························.208
9.1 战略规划中研发的角色 ···.209
9.2 产品组合分析 ···············.211
9.3 研发项目经理参与市场营销 ·····················.214
9.4 产品生命周期 ····