包邮公共关系学概论

List of figures
List of tables
List of case studies
Preface to the second edition
Acknowledgements
1 Prblic relations:what is it and why do we use it?
2 Getting from there to here
3 The theoretical framework
4 Planning for results
5 Corporate prblic relations
6 Crisis public relations
7 Internal communication
8 Community relations and sponsorship
9 Specialist public relations
10 Where do we go from here?
Bibliography
Index