实用领队英语

Chapter 1 An Introduction出境领队基础业务简介1.1 An Introduction about Outbound Tour Leaders出境领队简介1） What is an Outbound Tour Leader定义2） Principal Job Requirements主要工作职责3） Outbound Tour Leaders in China中国出境领队1.2 Working Procedures for the Outbound Tour Leader出境领队带团工作程序1） Preparation before Departure行前准备2） Returning Home归国Exercises练习Chapter 2 At the Airport机场服务2.1 Airport Information机场须知Text A General Information of Exit-entry Procedures at the Airport国际乘机基本常识Text B Baggage Rules and Customs Regulations行李规定和海关条例Conversations对话Sentence Patterns句型Exercises练习2.2 International Departure and Arrival at the Airport机场出入境Text A Working Procedures for International Arrival at the Airport机场入境工作流程Text B Working Procedures for International Departure at the Airport机场出境工作流程Conversations对话Sentence Patterns句型Exercises练习2.3 Dealing with Special Situations at the Airport处理机场特殊情况Text A Working Solutions to the Special Situations各种特殊情况的处理办法Text B Common Airport Announcements常见机场广播Conversations对话Sentence Patterns句型Exercises练习Chapter 3 In-flight Service机上服务3.1 In-flight Services机上服务Text A Thinas You Have to Know on the Plane飞机上的注意事项Text B Working Procedures on the Plane机上服务的工作程序Conversations对话Sentence Patterns句型Exercises练习…… Chapter 4 At the Hotel在酒店Chapter 5 At the Destination境外游览Chapter 6 Freeday Activities自由活动 Useful Terms实用词汇Bibliography参考文献Postscript后记