旅游与酒店服务情景英语

Unit 1 Room ReservationsTask 1 Telephone ReservationsTask 2 Canceling a ReservationUnit 2 Check in&Check OutTask 1 Check inTask 2 Check outUnit 3 Conclerge ServicesTask 1 Bell ServicesTask 2 Giving the DirectionUnit 4 RestaUrant Services lTask 1 Welcoming GuestsTask 2 Taking OrdersUnit 5 Restautant Servrces IITask 1 Services during the MealTask 2 Settling the BillsUnit 6 Room IServiceS ITask l Floor AtrendanceTask 2 Housekeeping Unit 7 Room Services IITask 1 Serving FoodTask 2 Laundry ServicesUnit 8 Bar ServicesTask 1 TeaMasterTask 2 BartenderTask3 BarIsta Unit 9 Reception at the Travel AgencyTask 1 Consulting Tour RoutesTask 2 Receiving a Tourist Group Unit 10 Durling the TourTask 1 On the Totit BUSTask 2 FarewellNew WordsAppendix