商务秘书实务-第三版

Module 1 General Knowledge秘书工作基本知识
Chapter 1 Introduction to the Secretarial Profession
Chapter 2 Fundamentals of Business Etiquette
Chapter 3 Corporate Secretarial Ethics

Module 2 Written Communications文字交流技能
Chapter 4 An Overview of Business Writing
Chapter 5 Creating Business Letters in English
Chapter 6 Writing Memos in English

Module 3 Routine Work秘书常规工作
Chapter 7 Telephone Etiquette
Chapter 8 Meeting Organization
Chapter 9 Presentation Development
Chapter 10 Travel and Accommodation Arrangements
Chapter 11 Business Entertaining

Module 4 Senior Duties高级秘书职责
Chapter 12 Balance Sheet Composition
Chapter 13 Payroll Sheet Composition
Chapter 14 Petty Cash Management
Chapter 15 Foundations of Human Resource Management
Chapter 16 Business Contract Establishment

Module 5 Knowledge Base Expanding基础知识扩展
Chapter 17 Public Relations
Chapter 18 Marketing Research and Advenising Campaign
Chapter 19 Writing Resumes in English
Chapter 20 Writing Job Search Cover Letters in English

Appendix I Basics of Effective Typing高效打字基础
Appendix II An Introduction to English Punctuation英文标点符号用法简介
Appendix III A Commit Template for International Trade国际贸易合同模板

References