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Task 1 Laying out a Business E-mail
Task 2 Launching a New Product
Task 3 Establishing Trade Relations
Task 4 Inquiring and Offering
Task 5 Making a Counter-offer
Task 6 Making a Counter Sample
Task 7 Discussing Time and Mode of Shipment
Task 8 Packaging Arrangement
Task 9 Terms of Payment
Task 10 Covering More Risks
Task 11 Making out Pro Forma Invoice and Sales Contract
Task 12 Amending a Letter of Credit
Task 13 Handling Shipment Issues
Task 14 Urging for Payment of Balance Due
Task 15 Handling Customer Complaints