商务英语函电

Introduction（导论）
Chapter One Business Letter Writing（商务信函写作）
Section 1 Introduction
Section 2 Language Style of Business letters
Section 3 Format of Business Letters
Section 4 Layout of the Common Blocked Lines for Business Letters
Section 5 Addressing Envelopes
Section 6 Exercises

Chapter Two Establishment of Business Relations & Credit Status Enquiries （建立业务关系和资信调查）
Section 1 Establishment of Business Relations
Section 2 Credit Status Enquiries
Section 3 Useful Expressions
Section 4 Exercises

Chapter Three Enquiry and Offer（询价和报盘）
Section 1 Enquiry
Section 2 Guidelines for Writing Enquiries
Section 3 Reply to Enquiries：Quotations and Ofers
Section 4 Important Notes on an Offer
Section 5 Guidelines for Replying to Enquiries
Section 6 Specimen Letters
Section 7 Useful Expressions
Section 8 Exercises

Chapter Four Response to Offers（回应报价）
Section 1 Declining an Offer
Section 2 Guidelines for Declining an Offer
Section 3 Conditional Aeceptance：Counter-offer
Section 4 Guidelines for Writing Counter-offer Letters
Section 5 Reply to Counter-offer
Section 6 Entire Acceptance
Section 7 Guidelines for Writing Acceptance Letters
Section 8 Specimen Letters
Section 9 Useful Expressions
Section 10 Exercises

Chapter Five Order Placing & Replies to Orders（下订单及对订单的回应）
Section 1 Introduction
Section 2 How to Place an Order
Section 3 Confirmation of an Order
Section 4．Useful Expressions
Section 5 Exercises

Chapter Six International Business Contract（国际商务合同）
Section 1 Introduction
Section 2 The Contract Heading
Section 3 The Recitals
Section 4 The Main Body of a Contract
Section 5 The Validation of a Contract
Section 6 Specimens of Contract
Section 7 Useful Expressions
Section 8 Exercises

Chapter Seven．Terms of Payment（支付条款）
Section 1 Payment Instruments
Section 2 Terms of Payment
Section 3 Specimen Letters
Section 4 Useful Expressions
Section 5 Exercises

Chapter Eight Letter of Credit（信用证）
Section 1 Introduction
Section 2 Parties in a Letter of Credit
Section 3 Contents of a Letter of Credit
Section 4 Categories of Letters of Credit
Section 5 Basic Documentary Procedure of /C
Section 6 Payment Terms in the Contract
Section 7 Specimens of L/C
Section 8 Specimen Letters Concerning L/C
Section 9 Useful Expressions
Section 10 Exercises

Chapter Nine Shipment and Ocean Bill of Lading （B/L）（装运及海运提单）
Section 1 Ocean Transport
Section 2 Terms of Shipment in the Contract and the Covering L/C
Section 3 Types of Ocean Bill of Lading
Section 4 Contents of Ocean B/L and Its Making
Section 5 Specimen Letters
Section 6 Useful Expressions
Section 7Exercises

Chapter Ten Packing（包装）
Section 1 The Importance of Packing in Foreign Trade
Section 2 Packing Terms in Foreign Trade
Section 3 Different Kinds of Transportation Packing and Their Packaging Containers
Section 4 Packing Marks
Section 5 Packing List & Weight List
Section 6 Specimen Letters
Section 7 Useful Expressions
Section 8 Exercises

Chapter Eleven Insurance（保险）
Section 1 Insurance in Foreign Trade
Section 2 Marine Insurance
Section 3 Types of Coverage
Section 4 Efecting Insurance
Section 5 Specimen Letters
Section 6 Useful Expressions
Section 7 Exercises

Chapter Twelve Complaints，Disputes and Claims（投诉、争议与索赔）
Section 1 Definition of Complaints，Disputes and Claims
Section 2 Different Types of Complaints，Disputes and Claims
Section 3 Specimen Letters
Section 4 Useful Expression
Section 5 Exercises

Chapter Thirten Agency（代理）
ThSection 1 Introduction
Section 2 Relations between Principal and Agent
Section 3 What to Be Covered in Agency Agreement
Section 4 Specimen Letters
Section 5 Useful Expressions
Section 6 Exercises

Chapter Fourteen Business Fax and Email Writing（商务传真和电子邮件写作）
Section 1 Introduction
Section 2 Fax
Section 3 Email
Section 4 Useful Expressions

Chapter Fifteen Documentation in International Trade（外贸单证）
Section 1 Introduction
Section 2 Kinds of Intermational Trading Documents
Section 3 Issues Concerning Documents
Section 4 Specimens
Section 5 Useful Expressions
Enclosure： Price Terms Commonly Used in International Trade
Reference