商务英语口语 第2版

目录

第2版前言

第1版前言

Unit 1Making New Contact1

11At Customs1

12Meeting Foreign Guests at the

Airport4

13On the Way to the

Hotel6

Unit 2At the Hotel10

21Checking In10

22In the Room13

23Looking Around the

Hotel16

Unit 3Dining at a

Restaurant2131Inviting the Guest21

32Welcome Speech24

33At the Table27

Unit 4Sightseeing31

41Talking about Weather31

42Visiting a Factory34

43Company Introduction37

Unit 5Making Phone Calls40

51Trying to Make Contact40

52Making First Contact43

53Polite Questions46

Unit 6Introduction of

Products5061General Introduction50

62A Visit to a Sample

Room54

63Talks on Specifications57

Unit 7Enquiries and Offers60

71Business Enquiry60

72Offer and Counteroffer63

Unit 8On Price67

81A New Offer67

82Bargaining69

83Making Comparison71

Unit 9Payment Terms75

91Pay by Letter of Credit at

Sight75

92Propose to Pay by the Letter of

Credit79

93Asking for Easier Payment

Terms84

Unit 10A Letter of Credit89

101The Establishment of a

Letter of Credit89

102Amendment of the L/C93

103Extension of the L/C97

Unit 11Packing and

Marking102111Export Packing102

112Labels106

113Container Service110

Unit 12Shipment and

Delivery116121On Shipment116

122The Date of Delivery121

123Late Delivery126

124Nondelivery130

Unit 13Insurance136

131Insurance Coverage136

132A Talk on Insurance141

Unit 14Claims and

Settlement147 141A Claim Case on Quality

Deterioration147

142Settling a Claim151

Unit 15Agency154

151Trying to Get Agency

Right154

152Renewing Agency

Agreement158

153Refusing Request for

Agency 160

Unit 16Making a Bargain165161Conclusion of

Business165

162Signing a Contract174

Unit 17Parting183

171Seeing Off at the

Airport183

172Saying Goodbye on

Telephone188

附录195

附录ACommon Business English

Terms195

附录BCommon Business English

Abbreviations205

参考文献225