实用商务英语函电

Unit 1 Basic Knowledge of Business Letter Writing
Lesson 1 An Introduction to Business Letter Writing
Lesson 2 Layout of a Business Letter
Lesson 3 Writing Principles of a Business Letter

Unit 2 Establishing Business Relations
Lesson 1 Company Profile
Lesson 2 Self-introduction by Exporter
Lesson 3 （1） Importer Writing to Exporter
(2） Reply to the Above
Writing Practice
Useful Sentences

Unit 3 Enquiries and Replies
Lesson 1 (1） General Enquiry
(2） Reply to the Above
Lesson 2 (1） Order Enquiry
(2） Reply to the Above
Lesson 3 (1） Status Enquiry
(2） Reply to the Above
Writing Practice
Useful Sentences

Unit 4 Offers and Counter-offers
Lesson 1 (1） A Quotation
(2） Reply to the Above
Lesson 2 (1） A Firm Offer
(2） The Counter-offer
(3） Reply to the Above
Lesson 3 (1） A Non-firm Offer
(2） The Counter-offer
(3） The Counter-counter Offer
Writing Practice
Useful Sentences

Unit 5 Orders， Acceptances and Rejections
Lesson 1 Sample Letters for Orders
Lesson 2 Acceptance and Partial Acceptance of Orders
Lesson 3 Rejection of Orders
Writing Practice
Useful Sentences

Unit 6 Contract Signing
Lesson 1 Sending a Sales Confirmation
Lesson 2 Sales Confirmation
Lesson 3 Counter Signature Letter
Writing Practice
Useful Sentences

Unit 7 Payment
Lesson 1 (1） Urging Establishment of the L/C
(2） Reply to the Above
Lesson 2 (1） Amendment to an L/C
(2） Reply to the Above
Lesson 3 Asking for Extension of an L/C
Writing Practice
Useful Sentences

Unit 8 Packing
Lesson 1 Inner Packing
Lesson 2 Outer Packing
Lesson 3 (1） Amending Packing Requirements and Marking
(2） Reply to the Above
Writing Practice
Useful Sentences

Unit 9 Shipment
Lesson 1 (1） Shipping Instructions
(2） Reply to the Above
Lesson 2 (1） Urging for Prompt Shipment
(2） Reply to the Above
Lesson 3 Shipping Advice
Writing Practice
Useful Sentences

Unit 10 Insurance
Lesson 1 (1） Buyer Asking Seller to Cover Insurance
(2） Reply to the Above
Lesson 2 (1） To Insure the Goods with an Insurance Company
(2） Reply from the Insurance Company
Lesson 3 (1） Asking the Seller to Arrange Shipment and Excessive Insurance
(2） Reply to the Above
Writing Practice
Useful Sentences

Unit 11 Complaints， Claims and Settlements
Lesson 1 (1） Complaint of Wrong Goods Delivered
(2） Reply——Complaint Accepted
Lesson 2 (1） Claim for Improper Packing
(2） Reply——Suggesting a Claim to the Shipping Company
Lesson 3 Claim for Inferior Quality
Writing Practice
Useful Sentences

Unit 12 Agency
Lesson 1 Importer Asking for Sole Agency
Lesson 2 Entrusting a Customer with Sole Agency
Lesson 3 Sole Agency Agreement
Writing Practice
Useful Sentences

Unit 13 Telegrams
Lesson 1 An Introduction to Telegrams
Lesson 2 Examples of Business English Correspondence through Telegrams

Unit 14 Telexes
Lesson 1 An Introduction to Telexes
Lesson 2 Examples of Business English Correspondence through Telexes
Keys to Exercises