包邮客舱服务英语

unit 1  greetings and introductions  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 2 directing passengers  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 3 boarding and cabin check  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 4 take off  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 5  passenger comfort  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 6 berverage service  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 7  food service ⅰ  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 8  food service ⅱ  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 9  in-flight entertainment  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 10  duty-free sale  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 11  delay  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 12 turbulence  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 13 weather and time  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 14  dealing with health issues  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingunit 15 safety a emergency ⅰ  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  181  part e  supplementary readingunit 16 safety & emergency ⅱ  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  196  part e  supplementary reading ,unit 17  before landing  part a  useful words and expressions  part b  dialogues  206  part c  public announcements  part d  work-task  part e  supplementary readingunit 18  disembarkation  part a  useful words and expressions  part b  dialogues  part c  public announcements  part d  work-task  part e  supplementary readingwords and expressions list