包邮商务英语口语-(第二版)-(含光盘)

module one establishment of business relations
unit l introduction
unit 2 consultation
unit 3 chatting
module two business reception
unit 4 agenda
unit 5 meeting
unit 6 accommodation
unit 7 visit
unit 8 farewell
module three overseas business visit
unit 9 preparation
unit 10 travelling
unit 11 staying abroad
unit 12 visiting clients
module four business negotiation
unit 13 products
unit 14 price and payment
unit 15 packing
unit 16 delivery
unit 17 inspection and quarantine
module five follow-up service
unit 18 clearance
unit 19 feedback
unit 20 complaints and claims
chinese translation of the situational dialogues