民航服务英语口语教程-第二版

unit 1 booking ticketsunit 2 at the airportunit 3 check-inunit 4 security inspectionunit 5 passenger arrangementunit 6 baggage arrangementsunit 7 flight delayunit 8 about flyingunit 9 drink serviceunit 10 dinner sericeunit 11 apologizing for making mistakesunit 12 serving sick passengersunit 13 lost baggageunit 14 in- flight entertainmentunit 15 emergency proceduresunit 16 duty-free salesunit 17 diversionary airportunit 18 transfersunit 19 filling out entry forms unit 20 langingunit 21 souvenir and farewellunit 22 customs inspectionunit 23 claiming the baggageunit 24 leaving the airportreference