包邮国际商务礼仪

Part A Essentials of Business Etiquette 商务礼仪基础篇 Unit One Posture Etiquette 仪态礼仪 Unit Two Dressing Etiquette 着装礼仪 Unit Three Makeup Etiquette 化妆礼仪 Unit Four Meeting and Greeting Etiquette 会面礼仪 Unit Five Handshaking or Kissing Etiquette 握手或亲吻礼仪 Unit Six Business Card Etiquette 名片发送礼仪 Unit Seven Conversation Etiquette 谈吐礼仪 Unit Eight Reception and Entertaining Etiquette 接待礼仪 Unit Nine Dining Etiquette 用餐礼仪 Unit Ten Farewell Etiquette 道别礼仪 Part B Social Etiquette in Business 商务礼仪社交篇 Unit Eleven Information Asking Etiquette 询问礼仪 Unit Twelve Communications Etiquette 沟通礼仪 Unit Thirteen Job-Hunting Etiquette 求职礼仪 Unit Fourteen Interview Etiquette 面试礼仪 Unit Fifteen Visiting Etiquette 拜访礼仪 Unit Sixteen Appointment Etiquette 邀约礼仪 Unit Seventeen Festival and Holiday Etiquette 节假日礼仪 Unit Eighteen Gift Giving and Receiving Etiquette 送礼与受礼礼仪 Unit Nineteen Accepting and Declining Etiquette 接受与婉拒礼仪 Unit Twenty Netiquette 网络礼仪 Part C Practice in Business Etiquette 商务礼仪应用篇 Unit Twenty-One Business Trip Etiquette 商务旅行礼仪 Unit Twenty-Two Trade Show Etiquette 会展礼仪 Unit Twenty-Three Sales Promotion Etiquette 推销礼仪 Unit Twenty-Four Negotiation Etiquette 谈判礼仪 Unit Twenty-Five Business Meeting Etiquette 商务会议礼仪 Unit Twenty-Six Ceremony Etiquette 仪式礼仪 Unit Twenty-Seven Service Etiquette 服务礼仪 Unit Twenty-Eight Etiquette for Complaints 投诉礼仪 Unit Twenty-Nine Intercultural Etiquette 跨文化礼仪 Unit Thirty Etiquette Taboos 礼仪禁忌 References Key to the Exercises