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  • ISBN：9787508523026
  • 装帧：一般胶版纸
  • 册数：暂无
  • 重量：暂无
  • 开本：16开
  • 页数：159
  • 出版时间：2012-07-01
  • 条形码：9787508523026 ; 978-7-5085-2302-6

本书特色

斯塔尼编著的《在中国我们彼此信任》内容介绍：This story relates how the Chtnese division of a multinational transportation company turned from a fear-based to a trust-based organization, by focusing on creating an exciting, values-driven company culture and delivering fantastic customer experience.

内容简介

This story relates how the Chinese division of a multinational transportation company turned from a fear-based to a trust-based organization, by focusing on creating an exciting, values-driven company culture and delivering fantastic customer experience. Along the way, you will become acquainted with some really inspiring Chinese people - true representatives of and contributors to China's current renaissance - who together embarked on a journey to create a place to work unimaginable beforehand. B describing the characteristics and behaviors of these special individuals and the unconventional approach their compan' took to create a great business, this book will unveil a new dimension of China's story - innovation and creativity in human relationships. It will challenge an,/one's fear of China's resurgence as well as the myth that thinese workers are merely programmed, like machines, to deliver output. For four years, the author of this book was a leader of the company's division in China. The colleagues he gained during that time continue to inspire him. He remains convinced that his main role in the transformation was merely to provide the members of his China team the freedom to create things their way. He also firmly believes that the world needs to hear moce positive stories about Chinese people, about their fears and dreams, about their amazing journeys through life.

目录

PrefaceLinda Pan -- building a company based on the experience of the customerAndrew Yang -- our values and our cultureMax Sun -- epiphany in Shenyang during the Culture TripAlex Xiang -- connector in the human networkYu Bo -- building trust in realityAngelina Wan -- trying new thingsMaggie Han -- touching people and connecting China to the worldRobert Yao -- soft on the people, hard on the subjectPaul WoolleyCecilia Yeung -- the ability to changeHelena Yang -- the role of HRAnnie Ren -- engaging Generation YA final lesson from Lee YanThanksInspiration
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作者简介

作者:(荷)斯塔尼Iman Stratenus was born in 1970 in Deventer, the Netherlands. He studied law in the Netherlands (University of Utrecht) and in the USA (University of Pennsylvania). After working as a corporate lawyer with De Brauw Blackstone Westbroek, he joined the consulting firm Mcginsey & Company, in the Amsterdam office. In 2003 he joined TNT, where he initially worked as a strategy and M&A advisor to the Board of Management. Iman became the Country General Manager for TNT Vietnam in 2005.He moved to China in 2007, initially as Marketing & Sales Director and, as of 2008, as Managing Director (Greater) China. In 2011, Iman left TNT. After a year as General Manager of international SOS in Beijing, Iman decided to devote his professional life to making the world a better place. He joined the World Business Council for Sustainable Development. Iman lives in Lausanne, Switzerland, with his wife, O.uirine, and their four children, Julie, Coco, genine, and Hugo.

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