高铁乘务英语

Unit 1 Getting Ready for Work

Section Ⅰ Pronunciation and Intonation 001

Section Ⅱ Working Conversation 005

Section Ⅲ Reading 009

Section Ⅳ Skill Training Tasks 011

Unit 2 Passenger Guid

Section Ⅰ Pronunciation and Intonation 015

Section Ⅱ Working Conversation 020

Section Ⅲ Reading 023

Section Ⅳ Skill Training Tasks 024

Unit 3 Using of Facilities

Section Ⅰ Pronunciation and Intonation 028

Section Ⅱ Working Conversation 032

Section Ⅲ Reading 035

Section Ⅳ Skill Training Tasks 037

Unit 4 Passenger Service

Section Ⅰ Pronunciation and Intonation 039

Section Ⅱ Working Conversation 048

Section Ⅲ Reading 051

Section Ⅳ Skill Training Tasks 052

Unit 5 Safety and Health

Section Ⅰ Pronunciation and intonation 055

Section Ⅱ Working Conversation 060

Section Ⅲ Reading 063

Section Ⅳ Skill Training Tasks 066

Unit 6 Communications

Section Ⅰ Pronunciation and Intonation 068

Section Ⅱ Working Conversation 072

Section Ⅲ Reading 075

Section Ⅳ Skill Training Tasks 077

Unit 7 Solving Problems

Section Ⅰ Pronunciation and intonation 081

Section Ⅱ Working Conversation 085

Section Ⅲ Reading 089

Section Ⅳ Skill Training Tasks 092

Unit 8 Arrival

Section Ⅰ Pronunciation and intonation 096

Section Ⅱ Working Conversation 100

Section Ⅲ Reading 102

Section Ⅳ Skill Training Tasks 105

Appendix Railway Service Rules 铁路服务规章

References