项目管理知识体系指南(PMBOK指南)(第6版)

目录
**部分
项目管理知识体系指南(PMBOK? 指南)
1. 引论....................................................................................................................................1
1.1 指南概述和目的..............................................................................................................1
1.2 基本要素...........................................................................................................................4
2. 项目运行环境....................................................................................................................37
2.1 概述.................................................................................................................................37
2.2 事业环境因素................................................................................................................38
2.3 组织过程资产................................................................................................................39
2.4 组织系统.........................................................................................................................41
3. 项目经理的角色.................................................................................................................51
3.1 概述.................................................................................................................................51
3.2 项目经理的定义............................................................................................................52
3.3 项目经理的影响力范围................................................................................................52
3.4 项目经理的能力............................................................................................................56
3.5 执行整合.........................................................................................................................66
4. 项目整合管理...................................................................................................................69
4.1 制定项目章程................................................................................................................75
4.2 制定项目管理计划........................................................................................................82
4.3 指导与管理项目工作....................................................................................................90
4.4 管理项目知识................................................................................................................98
4.5 监控项目工作..............................................................................................................105
4.6 实施整体变更控制......................................................................................................113
4.7 结束项目或阶段..........................................................................................................121
5. 项目范围管理.................................................................................................................129
5.1 规划范围管理..............................................................................................................134
5.2 收集需求.......................................................................................................................138
5.3 定义范围.......................................................................................................................150
5.4 创建 WBS......................................................................................................................156
5.5 确认范围.......................................................................................................................163
5.6 控制范围.......................................................................................................................167
6. 项目进度管理...................................................................................................................173
6.1 规划进度管理..............................................................................................................179
6.2 定义活动.......................................................................................................................183
6.3 排列活动顺序..............................................................................................................187
6.4 估算活动持续时间......................................................................................................195
6.5 制定进度计划..............................................................................................................205
6.6 控制进度.......................................................................................................................222
7. 项目成本管理..................................................................................................................231
7.1 规划成本管理..............................................................................................................235
7.2 估算成本.......................................................................................................................240
7.3 制定预算.......................................................................................................................248
7.4 控制成本.......................................................................................................................257
8. 项目质量管理...................................................................................................................271
8.1 规划质量管理..............................................................................................................277
8.2 管理质量.......................................................................................................................288
8.3 控制质量......................................................................................................................298
9. 项目资源管理..................................................................................................................307
9.1 规划资源管理..............................................................................................................312
9.2 估算活动资源..............................................................................................................320
9.3 获取资源.......................................................................................................................328
9.4 建设团队.......................................................................................................................336
9.5 管理团队.......................................................................................................................345
9.6 控制资源.......................................................................................................................352
10. 项目沟通管理.................................................................................................................359
10.1 规划沟通管理............................................................................................................366
10.2 管理沟通.....................................................................................................................379
10.3 监督沟通.....................................................................................................................388
11. 项目风险管理..................................................................................................................395
11.1 规划风险管理............................................................................................................401
11.2 识别风险........................................................................